Trust Center

Verifiable security starts with a verifiable trust posture.

The compliance theatre that wins the early demo loses the procurement review. This page is the procurement review. Every certification we have, every one we're earning with a real auditor and a dated observation window, every sub-processor that touches customer data, and every retention rule the lifecycle enforces — honestly dated. If the answer is "not yet," we say "not yet" with a date.

Tamper-evident Proof Capsules Regional data residency on request Public sub-processor list Quarterly transparency report

Last updated: 2026-05-05 · Document owner: Founder, CelvexGroup

Where should your data live, and who should be able to verify our claims about it?

Celvex serves customers across EU, US, APAC, and on customer-owned VPCs. Default deployment is global infrastructure with regional data residency on request — EU, US, APAC, or your own VPC, with the matching data-processing addendum. Sub-processors are named publicly below; thirty-day notice on changes with material customer-data scope.

Trust isn't a flag on a page. It's the quarterly transparency report, the public sub-processor list, the dated SOC 2 observation window, and a Proof Capsule format anyone can verify offline using open tools. Below is the real state of the program, dated — updated whenever it changes.

Founder direct line for security inquiries

Vendor-risk teams: skip the form. Email security@celvexgroup.com and the founder reads it. Pre-filled vendor-risk packet (SIG Lite, CAIQ v4), MSA + DPA boilerplate, and regional data-residency addenda are available on request — most return inside one business day.

For incidents in progress, see Incident response below for the 24-hour triage SLA.

What we hold. What's in observation. What's planned.

We won't put a SOC 2 Type II badge on this site before the report is signed. We won't claim a framework before the auditor's letter is in hand. Below is the real state of the program, dated.

In observation

SOC 2 Type II

Six-month observation window opened with a named auditor. Type I bridge letter available on request from month six. Type II report targeted for Q4 2026.

Status as of: 2026-05-05 · Target issue: Q4 2026

Planned

ISO 27001:2022

Readiness gap assessment scheduled to begin once SOC 2 Type II issues. Cert target month eighteen (Q2 2027). NIST 800-53 Moderate overlaps roughly eighty percent with SOC 2 + ISO 27001 — the work is bookkeeping, not duplication.

Status as of: 2026-05-05 · Target cert: Q2 2027

Planned

HIPAA-aligned posture

BAA template, risk analysis, and hardened audit logs delivered alongside SOC 2 Type II. Healthcare prospects receive the BAA on signed MSA. Not "HIPAA certified" — there is no such certification — HIPAA-aligned via documented controls.

Status as of: 2026-05-05 · Available: Q4 2026

Live

Vulnerability Disclosure Policy + /.well-known/security.txt

Public scope, reporting channel, response-time commitment, and PGP key all published. See Responsible disclosure below.

Status as of: 2026-05-05

Live

Cyber-liability + E&O cover

Cyber-liability and errors-and-omissions certificates in force, surfaced in the vendor-risk packet on request. We carry the right policies because they are going to be asked for.

Status as of: 2026-05-05

On request

Sector / regional frameworks

Additional sector or regional authorisations — healthcare, financial services, public sector, regional residency — are pursued when an anchor customer with a matching requirement materialises. We won't spend runway on speculative authorisation without a sponsor.

Status as of: 2026-05-05 · Earliest: as required

Customer attestation pack available today: pre-filled SIG Lite, CAIQ v4, MSA + DPA boilerplate, sub-processor change-notification clause, annual third-party penetration-test attestation letter, and cyber-liability + E&O certificates. Email security@celvexgroup.com.

Every vendor that touches customer data, named.

The full list, the purpose, the data shared, and the region. Customers receive thirty days' written notice before we add or change a sub-processor with material customer-data scope, per the DPA.

Sub-processor Purpose Data shared Region
Anthropic LLM inference for the agentic chain (recon synthesis, payload variant generation, finding triage) Target metadata, scan-step prompts; not raw customer credentials or full HTTP bodies Customer-aligned region (US default, EU on request)
Cloudflare Edge ingress, Workers, Queues, Turnstile (bot mitigation), DNS, WAF Form submissions, verification-link tokens, IP for rate limiting Global edge; data-plane processing in customer-aligned region
Resend Transactional email (authorisation links, scan-complete notifications, billing receipts) Customer email address, scan reference IDs Customer-aligned region
Sigstore (rekor) Append-only transparency log for Proof Capsule signatures Capsule digest hashes only — no capsule payload Public-good infrastructure
Fly.io Application compute for the master plane (API, scheduler, worker fleet) All customer data, encrypted at rest Customer-aligned region (EU, US, APAC available)
Modal Burst compute for parallel scan shards and capsule rendering Per-scan ephemeral state; purged at job completion Customer-aligned region

Regional data residency (EU, US, APAC, or your own VPC) available on request, with matching data-processing addenda.

Can your auditor verify our supply chain without our infrastructure?

Yes. Every Proof Capsule we ship is signed with an open standard, anchored to a public, append-only log. The build-time software bill of materials ships alongside every release artifact. Signing keys rotate quarterly on the calendar quarter; the previous quarter's fingerprint stays valid for verification of historical capsules.

Software Bill of Materials

CycloneDX 1.5 JSON, generated per release. All transitive dependencies enumerated, licence-classified, vulnerability-scanned. Per-release SBOMs attached to public release notes.

Capsule signing key

Anchored in a public transparency log. Quarterly rotation. Verification via celvex verify CLI or any compatible open-source tool. Anyone can verify a capsule offline without our infrastructure.

Quarterly rotation schedule

Q1 (Jan 1) · Q2 (Apr 1) · Q3 (Jul 1) · Q4 (Oct 1). Rotation events trigger a transparency-report entry; previous-quarter keys remain valid for verification of historical artifacts indefinitely.

Quarterly transparency report

Sub-processor changes, data-handling stats, incident summary, uptime, signing-key rotations. Published the first Monday after each quarter close. Subscribe via security@celvexgroup.com.

Every clock. Every category. No surprises.

Two clocks people frequently confuse: the 9-month dedupe window for free-tier scans (a colleague at the same domain root inside 9 months gets the existing report, not a fresh scan) and the 24-month report retention from creation. Both are documented below and enforced in code.

Category Retention What it covers
Scan-target data & reports 24 months from creation Recon graph, finding inventory, Proof Capsules, evidence artifacts. Read access persists through subscription cancellation.
Customer email & account Until cancellation + 6 months Email, name, organisation. Six-month wind-down to handle reactivation; permanent purge at the end of the window or on verified deletion request.
Audit logs (immutable) 24 months, append-only Authentication events, scope-grant grants, scan launches, capsule signs, admin actions. Hash-chain integrity; object-lock replica.
Billing & tax records 7 years Invoice metadata only. Required by tax-record retention rules; cannot be shortened on customer request.
Free-tier dedupe index 9 months from scan Used to return the existing report to a colleague at the same domain root; does not extend report retention.
Free-tier authorisation tokens 90 days from form submission Magic-link tokens expire after 90 days. Reminder emails at day 3, 10, and 30. After 90 days the link returns HTTP 410 and the user resubmits — tokens are never manually reissued.
IP addresses (rate limiting) 30 days Hashed and salted at ingest. Used for abuse detection and form-submission rate limits only; never associated with scan content.

Cross-region processing of customer data only happens with an explicit customer flag (regional residency option) and a signed addendum.

24-hour triage. 72-hour customer notification on confirmed incident.

Report a security concern to security@celvexgroup.com. Acknowledgement within 24 hours. If the report is a confirmed incident affecting a customer, that customer receives written notification within 72 hours of confirmation, regardless of whether the impact is contained or in remediation.

T+0

Report received

Auto-ack to the reporter within minutes. Founder paged on every security@ email; this is not an alias that goes to a queue and dies.

≤24h

Triage

Reproduce, classify (informational / vulnerability / active incident), establish blast radius. Reporter receives a written triage update.

≤72h

Customer notification

If confirmed and customer-affecting: written notification with timeline, scope, mitigation status, and CVE / advisory ID if applicable. No undue delay to allow PR spin.

Close

Post-incident report

Public post-mortem on material incidents. Quarterly transparency report carries the rolled-up summary (count, severity distribution, MTTR).

Report a vulnerability in CelvexGroup itself.

We sell verifiable security. We expect to be tested. The path below is the only sanctioned path; please use it before any public disclosure.

How to report

Email security@celvexgroup.com. PGP encryption supported.

PGP key fingerprint:
Published at /.well-known/security.txt

Acknowledgement within 24h, fix-or-status update within 7 days, public credit on request.

In scope

The CelvexGroup production application (app.celvexgroup.com, api.celvexgroup.com), the marketing site (celvexgroup.com), the Proof Capsule signing pipeline, and the edge ingress workers.

Eligible classes: RCE, AuthN/AuthZ bypass, IDOR, privilege escalation, capsule-signing key compromise, scope-manifest forgery, supply-chain attack on the build pipeline.

Out of scope / ineligible

Findings that are out of scope or do not qualify for credit:

  • Customer-tenant data accessed without that customer's authorisation (this is just unauthorised access — please don't).
  • Spam / DDoS / brute-force without a chained vulnerability.
  • Self-XSS, clickjacking on pages without sensitive actions, missing security headers without exploit, SPF/DKIM/DMARC nits.
  • Scanner output without a working PoC.
  • Vulnerabilities in third-party dependencies that do not affect our deployment.

Safe-harbour commitment

Good-faith research conducted within scope and following this policy will not result in legal action from CelvexGroup. We will not pursue or support law-enforcement action for research that:

  • Stops at proof-of-concept and does not exfiltrate customer data.
  • Is reported privately before public disclosure.
  • Does not deny service to other customers.

Hall of fame

No hall-of-fame entries yet. Be the first. Acknowledged researchers are listed by handle (or name) with the date and vulnerability class, on request.

We tell you what we've built and what we're building.

Trust isn't a slogan. It's a quarterly transparency report you can subscribe to, a sub-processor list you can read, a Proof Capsule format you can verify offline using open tools, and a roadmap with dates next to each milestone. Every quarter we publish how we made that work, who our sub-processors were, what changed, and what didn't. The audit answer is the artifact, not the slogan.

What we publish

  • Public sub-processor list (this page).
  • Quarterly transparency report.
  • Software bill of materials per release.
  • Capsule signing keys and rotation schedule.
  • Vulnerability disclosure policy and PGP key.
  • Roadmap with dated milestones.

What we commit to

  • Thirty-day notice on sub-processor changes with material customer-data scope.
  • 72-hour customer notification on confirmed incidents.
  • Tamper-evident signing on every Proof Capsule.
  • Regional data residency on request, with matching DPA.
  • One-click customer-deletion, logged as a signed event.
  • No claim of certifications we haven't earned.

Vendor-risk team? Procurement?

The pre-filled vendor-risk packet (SIG Lite, CAIQ v4), MSA + DPA, regional residency addenda, sub-processor list with change-notification clause, annual third-party penetration-test attestation letter, and cyber-liability + E&O certificates are one email away. The founder reads every security@ message.